The 2024 GuestRevu GREAT Awards were hosted in style recently at the Grand Daddy Boutique Hotel in Cape Town. The event – hosted with the support of sponsors Hotel Time, FEDHASA and Stenden University South Africa – brought together some of the region’s most talented hoteliers and industry professionals for a night of recognition and celebration.
The GuestRevu GREAT Awards honour hotels that excel in providing unforgettable guest experiences, as evidenced by exceptional guest reviews. This year, over 700 properties from 55 countries entered, and more than 70 000 reviews from platforms like Google (24.5% of the total), Tripadvisor (13.8%) and Booking.com (61.7%) were analysed using the free version of GuestRevu’s award-winning reputation management product GuestRevu LITE to determine the winners.
The properties on the shortlists achieved incredible guest review scores, averaging over 90% – showing just how much effort they put into making every stay unforgettable.
Dr Wouter Hensens, executive dean at Stenden South Africa, oversaw the awards data analysis. His expertise helped ensure the process was fair and accurate, highlighting the region’s best.
2024 GREAT Awards Winners
GREATest <20 Rooms Africa
Ocean Vista Boutique Guest House
GREATest 20–49 Rooms Africa
aha | Shepherd’s Tree Game Lodge
GREATest 50–99 Rooms Africa
GREATest 100+ Rooms Africa
GREATest Service Africa
Kapama River Lodge
GREATest Room Quality Africa
GREATest Cleanliness Africa
Kapama River Lodge
View the shortlists here.