The Lagoon Beach Hotel, Conference Centre and Spa continues its post-COVID recovery with continued reinvestment in the property.
In 2022, the facility undertook an extensive rooms care programme to refresh all its bedrooms, and also refurbished The Brasserie and La Mizu dining and bar outlets. The hotel foyer received a facelift with accents in florals and lime and chartreuse to breathe new life into these spaces.
During the off-peak period of 2023, the hotel will redo all the furniture and curtaining in 28 of its sea-facing rooms, refurbish all the public restrooms, continue its transformation of the foyer space, and do partial soft renovation of its two largest conference venues. New lighting installations and new wallpaper will give the conference rooms a more dynamic look, and create interest with the creation of some lounge seating in the conference room assembly and foyer areas.
Other improvements being made at the hotel include installation of anti-theft hairdryers, irons and boards; new digital safes in guest bedrooms; new smart TVs; and the upgrading of the current television and networking cables to facilitate VoIP and improved TV signal.
Refurbishment of hotel elevators, CCTV infrastructure and increased bandwidth to facilitate better uncapped Wi-Fi services to conference customers and guests is also underway.
“While we continue our post-pandemic recovery – and even under continued challenging trading conditions related to loadshedding and other macro-economic and political factors – it’s imperative that we continue to reinvest in our property to secure our sustainability for the future. Keeping up with technological advances to better serve our guests must be a consideration if we are to remain competitive and relevant,” says general manager, Pieter Buitendag.
“We are constantly looking at how we can improve our facilities and services. In addition to the refurbishments mentioned, we have added an on-site hairdresser; we continue to work closely with our Camelot Spa and Wang Thai Restaurant team on site; and we hope to introduce a new gym, fitness and wellness operator on site later this year – as well as a games room featuring pool tables, table tennis, darts and other activities for guest entertainment when the weather isn’t great to make use of the multitude of outdoor activities in and around the hotel.
“In addition to new staff uniforms and new management appointments, we have also rewritten and updated our standard operating procedures. Continued staff training and development is at the top of our priority list, together with taking in several interns and students for practical placements from the various FET colleges and universities of technology that teach hospitality and tourism management courses. Developing and supporting the youth to secure the future of our industry remains a passion project for us,” Buitendag concludes.
For hotels in Cape Town, look no further than Lagoon Beach Hotel. Indulge in magnificent views of Table Mountain over the Atlantic Ocean while situated on the beautiful Lagoon Beach, only 18km from Cape Town International Airport, and 8.6km from Cape Town’s Central Business District and the V&A Waterfront – a hub of activity any time of the year.
You can find Lagoon Beach Hotel, Conference Centre and Spa at 1 Lagoon Gate Drive, Milnerton