Where service becomes therapy, in Africa’s most illustrious wine valley

A waitress serving a guest her food at Fleur du Soleil

Fleur du Soleil guesthouse is more than just a nexus of Franschhoek’s gastronomical and oenological hot spots – it’s a paradigm where hospitality and personalised service are deliciously transformative.

For the affluent modern traveller, adjectives like ‘five-star luxury’ and ‘quality service’ are no longer sufficient as a means of enticement to any accommodation, even at the uppermost echelons.

Greta Garbo fondly referred to West Hollywood’s uber-trendy Chateau Marmont as ‘home’ during her extended stays, sometimes lasting several months. Diva Mariah Carey felt the same adoration toward Manhattan’s Plaza Hotel. For two women whose notoriety could open any door in the world, what drew them to these specific locales?

Beyond the most breathtaking of settings, beyond the most indulgent of amenities, and beyond the most opulent of interiors, when it comes to selecting a hotel or guesthouse, the guest experience is hollow, daresay pedestrian, without real and genuine care at the heart of its service offering. And when care exists to this extent, service becomes more than just small acts attempting to provide the best experience – it becomes a form of therapy, a remedial escape where guests emerge acutely transformed, restored even healed.

Simply put, the owners and staff at Fleur du Soleil exude this depth of care and hospitality. It’s in their very lifeblood. With a mission to make the impossible possible, attention to detail is a moment-to-moment habit, not a daily task actioned via some perfunctory checklist.

With a finger on Franschhoek’s heartbeat, the concierge team is your best bet for discovering this food and wine capital’s most exclusive and unexpected vineyards and dineries. Be it a seasonal Michelin-star culinary experience at JAN Franschhoek enwrapped by endless lavender fields, or gourmet popcorn and wine pairing at whimsical Old Road Wine & Co., you’re guaranteed an otherworldly sensory adventure during your stay.

You also needn’t travel far to satisfy your appetite, be it culinary or epicurean.

Fleur du Soleil’s daily breakfast is its very own découverte of the Franschhoek Valley. With a farm-to-fork approach served with old-fashioned passion, voluptuous seasonal fruits and organic produce are hand-selected from neighbouring sustainable farms and producers, while freshly baked croissants are room-delivered each morning, served with mouthwatering handmade artisanal preserves. Guest suite mini bars are a cornucopia of local delights: candies, snacks and juices – thoughtfully curated, African-inspired.

For wine lovers, an impressive selection of fine wines and aperitifs are on offer at the bar, a mere leisurely stroll from your room. A sommelier in his own right, one of the owners has made available an enviable array of superior labels to keep you well satiated.

From the everyday to the extraordinary, Fleur du Soleil’s team is poised to make guests’ every request a reality. In a place where everything you touch, taste, feel and see is an immersion into South Africa’s vibrant and eclectic culture, your experience in terms of heartfelt service and personalised care is wholly therapeutic.

To book your stay or for more information, contact the concierge team at bookings@fleur-du-soleil.com or telephone +27 60 808 8905.

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